Gain a better perspective on your customer’s thoughts & experiences


Customer Satisfaction

Evaluate customer sentiment at a micro or macro level.


MG-SAT helps you to gauge customer feedback, be it through NPS, in-depth interviews or FGDs or CLT. We also do VoXpop surveys, Mystery audits, door-to-door surveys to gain real consumer insights.

Know your consumers

How we help?

MarketGenics brings experience and expertise of conducting such research, encompassing consumer profiling research, consumer behaviour research,  usage & attitude research, including  segmentation studies across categories across the region.

A full and final consumer research report allows you to to identify, size and profile key segments of the consumer base who becomes your end customers. 

You need to know how customers feel about your product and the service you provide, while finding out what you could do to improve.

MG-SAT? Let's talk now.

Here at MarketGenics, we are concerned with customer care and you should be too. Know your customers better using our MG-SAT – a satisfaction survey that can help to improve customer loyalty.

A complete end to end package at the best turnaround time

Customer feedback


Hybrid: Both Quant & Qual Study
Respondents as per requirement
Locations as per requirement
FGD, Indepth, Structured/Semi-structured Interviews
Telecalling, Surveys
Moderation & Transcription
Data Analysis & Reporting
Completion Time: Best Turnaround Time

Contact Info


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